Safeguarding Your Intellectual Property: QSoft Vietnam's Commitment

Intellectual Property Protection

At QSoft Vietnam, safeguarding Intellectual Property (IP) is a core component of our long-term growth strategy. With over 19 years of commitment to strong IP protection, we recognize the critical role that intellectual property plays in our clients' business success. For us, IP extends beyond patents, trademarks, and copyrights to include the processes, techniques, methodologies, and talent that drive secure software development and confidential outsourcing services.

In the realm of software outsourcing, effective knowledge sharing between clients and providers is essential. QSoft Vietnam is acutely aware of the importance of managing IP-related issues and employs robust strategies to protect all forms of intellectual property. We have adopted the ISO 27000 series to ensure your information remains secure, safe, and accessible only to authorized personnel. Our comprehensive IP protection policy includes:

Electronic Protection of Intellectual Property

  • Licensed Software: We use only licensed software to guarantee quality and legitimacy in software and website development.
  • Access Control: Access to sensitive information is strictly limited to authorized personnel.
  • Secure Infrastructure: Offshore teams operate on computers without removable media (e.g., floppy disks, CD-ROMs, USB drives) to minimize unauthorized access risks.
  • Advanced Security Measures: We employ firewalls, VPNs, encryption, and other tools to safeguard against electronic security breaches.

Physical Protection of Intellectual Property

  • Dedicated Development Facilities: Custom-tailored spaces are provided for client-specific projects.
  • Access Control Systems: We employ an entrance guard system, 24/7 video surveillance, and security patrols to monitor access.
  • Restricted Access: Only registered employees can enter specific divisions or rooms, ensuring a secure working environment.
  • Biometric Verification: Fingerprint scanning is used for employee check-in and check-out to maintain a high level of security.

HR Security and Recruitment Verification

  • Background Checks: We conduct thorough background verification for all candidates, considering the sensitivity of the information they will access.
  • Compliance: We adhere to all relevant privacy, data protection, and employment legislation.
  • Verification Processes: Identity checks, character references, CV verification, and criminal and credit checks are standard procedures in our recruitment process.

Intellectual Property Protection Training

Since employees are often the unintentional source of IP losses, QSoft Vietnam emphasizes the importance of information security training and awareness. We ensure that all employees understand and take responsibility for their handling of company information and resources through:

  • Induction Training: New employees undergo comprehensive training in IP protection.
  • Ongoing Education: Regular audits and continuous training in security controls, responsibilities, and accepted security practices are provided, tailored to each employee’s role.

Non-Disclosure Agreements (NDAs)

To demonstrate our commitment to IP protection, QSoft Vietnam signs a Non-Disclosure Agreement (NDA) with every client at the start of our partnership. This NDA clearly outlines the responsibilities of both parties and is rigorously adhered to by all QSoft Vietnam employees.

At QSoft Vietnam, we treat your confidential information as our own. We guarantee that your data will be protected with the highest level of security and privacy, giving you peace of mind whenever you entrust it to us.